Terms of Service

1. Introduction

Welcome to Blue Crest Custom Homes and Renovations (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website (buildwithbluecrest.com) and any products, services, or content provided by Blue Crest Custom Homes and Renovations, including custom home construction, residential renovations, and project management (collectively, the “Services”).

By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

2. Company Information

3. Use of Our Website

• Engage in any activity that violates local, provincial, or federal laws.
• Attempt to gain unauthorized access to our systems, data, or website.
• Copy, modify, distribute, or reproduce any content or materials without written consent.
• Use our website to transmit malicious software or spam.

4. Service Agreements

All services provided by Blue Crest Custom Homes and Renovations including custom home builds and home renovations are governed by individual project proposals or contracts agreed upon before work begins. These documents outline specific deliverables, pricing, and timelines.

We work collaboratively and include revision rounds as outlined in your service agreement. Additional revisions, change orders, or requests outside the original project scope may incur extra charges.

You agree to provide timely feedback, content (such as project selections, specifications, or permits), and any necessary property access required to complete the project. Delays in communication or material decisions may extend project timelines.

Payments
Payment terms are detailed in each project's invoice or contract. Deposits are typically required before construction or renovations commence, with progress payments scheduled throughout project milestones. Failure to submit payment may result in project delays or suspension of services.

Upon final payment, you own the completed custom build, renovation, or physical deliverables created for you. Blue Crest Custom Homes and Renovations retains ownership of all preliminary designs, draft plans, proprietary building methodologies, and photographic media. We may feature completed projects in our portfolio unless you request otherwise in writing.

5. Workmanship & Project Standards

For custom home builds, renovations, and on-site construction services:

• As certified Red Seal Carpenters backed by $1,000,000 in Commercial General Liability Insurance, we make every effort to ensure precision, structural reliability, and building code compliance.
• Clients are responsible for maintaining the completed premises and following appropriate maintenance schedules upon handover.
• We are not liable for pre-existing structural issues, unforeseen sub-surface conditions, or failures due to client-supplied fixtures and materials.

6. Data & Privacy

We respect your privacy and handle personal information responsibly when you visit our website or engage our services.

• We may collect information you voluntarily provide (such as your name, phone number, email address, project address, and project details) when you contact us.
• We use this information to respond to inquiries, prepare quotes/contracts, schedule work, and communicate project updates.
• We do not sell your personal information. We only share information with subcontractors/suppliers when necessary to perform the Services, and only to the extent required.
• We use reasonable safeguards to protect information; however, no method of internet transmission or electronic storage is 100% secure.
• You may request access, corrections, or deletion of your information by emailing [email protected].

7. Cancellations & Refund Policy

• The initial deposit is non-refundable.
• You may be responsible for payment of any completed work, special-order materials, or expenses incurred up to the cancellation date.
• If Blue Crest Custom Homes and Renovations must cancel a project for unforeseen reasons, any payments for uncompleted work will be refunded, minus completed deliverables already provided.

For recurring or scheduled maintenance services, cancellations must be submitted in writing at least 30 days before the next billing cycle.

8. Subcontractors & External Suppliers

Some services may involve specialized third-party trades (e.g., licensed electrical, plumbing, mechanical subcontractors) or material suppliers. While we partner exclusively with certified, reliable professionals, Blue Crest Custom Homes and Renovations cannot be held responsible for external manufacturer delays, defective materials covered under manufacturer warranties, or issues that arise outside our control.

9. Limitation of Liability

• Blue Crest Custom Homes and Renovations is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website, services, or deliverables.
• Our total liability for any claim shall not exceed the total amount paid by the client for the specific project or service in question.
• You agree to hold Blue Crest Custom Homes and Renovations harmless from any claims related to third-party delays, pre-existing site issues, or conditions beyond our reasonable control.

10. Revisions to Policies

We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or how we operate.

• Any revisions will be posted on this page, and the “Last Updated” date will be changed accordingly.
• For material changes, we may provide additional notice through our website and/or by email when appropriate.
• Your continued use of our website or engagement of our services after updates are posted constitutes acceptance of the revised Terms.
• We encourage you to review these Terms periodically so you remain informed of any changes.

11. Termination

Either party may end the service relationship at any time with written notice. Clients remain responsible for any outstanding balances on approved work and invoices.

12. Governing Law

These Terms, and any dispute or claim arising out of or relating to your use of our website or the Services, are governed by the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein.

• You agree that the courts located in Nova Scotia, Canada will have jurisdiction over any claim or dispute, unless applicable law requires otherwise.
• To the extent permitted by law, conflict of law rules will not apply if they would result in the application of the laws of another jurisdiction.
• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver of any term will be considered a continuing waiver unless it is made in writing.

13. Contact

If you have questions about these Terms or would like further clarification, please contact us:

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.